NT Electrical Group Ltd

Your friendly, reliable, local electrical company in Chelmsford

NT Electrical Chelmsford - solar panels on roof

NT Electrical Chelmsford EV car charging

NT Electrical Chelmsford switches installation

NT Electrical Chelmsford plugs and sockets

Welcome to NT Electrical Group Ltd - electricians based in Chelmsford, Essex

At NT Electrical Group we’re proud to provide friendly, efficient, and reliable electrical services for homes and businesses across the local area.

Whether you need a simple repair, a full rewiring, or expert advice on energy-efficient installations, our skilled team is here to help.

NT Electrical Chelmsford kitchen lighting

As fully NICEIC-registered and MCS-certified electricians, we guarantee that every job meets the highest standards of safety, quality and compliance.

From domestic maintenance and lighting upgrades to commercial installations and renewable energy solutions, we deliver professional results you can depend on - every time.

We have served hundreds of happy customers, and most of our business comes from personal referrals. Choose NT Electrical Group for a personal service backed by expertise, integrity and attention to detail.

Your power, our priority.

RENEWABLE ENERGY SOLAR PANELS & BATTERY STORAGE

Take control of your energy use and reduce your bills with professional solar panel and battery storage installations from NT Electrical Group. Our qualified, MCS-certified electricians design and install systems tailored to your property, helping you make the most of renewable energy.

Whether you’re looking to power your home or future-proof your property, we’ll guide you through every step — from system design and installation to setup and maintenance. Store your excess solar power, cut your reliance on the grid, and enjoy cleaner, greener energy all year round.

Every solar installation we carry out comes with a 10 year Home Improvement Protection Policy, giving you complete peace of mind from start to finish and for the years ahead.

This policy ensures your investment is protected, your installation is fully guaranteed, and all work is carried out to the highest industry standards by our qualified, MCS-certified electricians.

Sustainable energy made simple - with expert installation you can trust.

OUR SERVICES

Domestic Properties

EICR Reports

Free Emergency Callouts

Solar Installations

Small Electrical Repairs

Fault Finding

Car Charging Points

Domestic Eewires

Extensions

Free Quotations

Our Complaints Policy

The business always endeavours to provide the best service for every customer.

However, on rare occasions, there may be times where a customer may not be completely satisfied. To ensure the business is able to put things right as soon as possible, please read our complaints procedure below. The business will then be able to respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out based on the contract terms and the high standards the business aims to achieve.

In the unlikely event there is anything you are not completely satisfied with, please contact the business as soon so the problems can be rectified as soon as possible.

Our Procedure

Either call, email or write^* to us. The business aims to respond within 5 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

Where the business is unable to resolve your complaint using the business complaints procedure, we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that the business cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them.

^*Please request proof of receipt if posting.

Complaints Policy

The business always endeavours to provide the best service. However, on rare occasions there may be times where a customer may not be completely satisfied.

To ensure the business can put things right for you, as soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out based on the contract terms and to the high standards the business aims to achieve.

Please contact the business straight away with any concerns either by phone, email or write to us. If writing, get proof of posting.

Business Complaint Procedure

On receipt of your complaint the business aims to respond within 5 days.

The business will arrange a convenient date to come and view and/or remedy the situation within 28 days.

In the unlikely event the business is unable to resolve your complaint having exhausted the business complaints procedure, it may be necessary to use another complaint service. Where the business cannot resolve the complaint to your satisfaction and/or agree to the final resolution requests confirmed to us; and both parties agree a ‘deadlock’ has been reached, you can then escalate your complaint.

The business has access to an Alternative Dispute Resolution (ADR) service for our domestic installation, service, repair and maintenance contracts as part of the Which? Trusted Traders Endorsement.

If you choose to you can refer your complaint to Which? Trusted Traders’ Alternative Dispute Resolution. You will need to contact Which? Trusted Traders on 029 2267 0040 who can explain if you are eligible to use their Alternative Dispute Resolution.